Shipping and payment

Shipping & Payment

We supply fresh and prepared vegetables across Ukraine while keeping the right temperatures. Typical delivery time — 4–8 hours within the region, intercity per agreed SLA.

4–8 hours Temperature control Pallet shipments Pickup on request
Coverage & timing
Nationwide. Usually 4–8 hours regionally, intercity per agreed SLA.
Temperature ranges
Potato/carrot/beet: +2…+6 °C; onion: +4…+8 °C. No condensation or sharp fluctuations.
Palletizing & labeling
Euro-pallet 1200×800, stretch wrap, label with batch/spec data (date code, SKU, grade).
Paperwork
Invoice/waybill, specification. On request — HACCP/microbiology protocols, photo report.

Shipping methods

Own fleet / partners We book loading/unloading windows; during peaks we add extra capacity.
Warehouse pickup Available by prior arrangement with our sales team (“Contacts”).
Batch traceability Fast pallet lookup by batch number: field/lot, date code, specification.

* Detailed SLA & receiving requirements are fixed in the contract or addendum.

Payment

Bank transfer
With/without VAT. Invoice based on the order and agreed terms.
Prepayment / terms
Prepayment or payment terms after KYC/credit check and contract.
Documents
Electronic or paper flow — as agreed.

Clients & retail chains

Auchan
Silpo
FOZZY
NOVUS
ATB
METRO
BILLA
Fora
LotOK
MegaMarket
Velika Kyshenia
VARUS
Rukavychka
Need a confirmed ETA & payment terms? Tell us what you need — we’ll send SLA and a schedule.

FAQ

What’s the delivery time?

Typically 4–8 hours regionally. Intercity as per agreed schedule.

Is pickup available?

Yes, by prior arrangement with our sales team.

Payment options?

Bank transfer (with/without VAT). Prepayment or payment terms after KYC/credit check.

Do you provide specs & certificates?

Yes — HACCP/microbiology protocols, product specs and a photo report on request.